eCommerce Initiative Reenergized With The Right Staff.

Customer Success Story – PMO - Private Equity - Consumer Packaged Goods

DISCOVER

CPG Company was challenged when severely delayed eCommerce initiative required new resources.

DRIVE

First, HSC identified bottlenecks to completion and re-negotiated project scope with key stakeholders. Next, HSC focused on project team structure, identifying key points of contact for development and testing. HSC reduced costs by delivering vendor management controls and a re-scoped project plan.

DELIVER

After 4 months of delay, HSC launched the eCommerce website launched within 30 days of engagement.

  • ”[Their] approach was delicate enough not to be obtrusive, but strong enough to create clear understanding that [HSC] was there to lead."

    - Senior Vice President of CX